Legal
Privacy Policy
This policy explains what information Synergy Health & Wellness LLC collects through this website, how we use it, and the choices you have.
Information we collect
We collect information you choose to give us, such as your name, email address, phone number, preferred appointment time and any message you send when you complete a contact form, booking request, newsletter form or symptom quiz. Quiz answers and messages may describe your health, so please share only what you are comfortable sharing.
We also collect basic technical information automatically, such as your browser type, device, pages viewed, referring website and approximate location, using cookies and similar tools.
How we use your information
Email and text messages
We send marketing emails or text messages only if you have given consent. Email consent and SMS consent are separate. You can unsubscribe from emails using the link in any message, and reply STOP to opt out of texts. Message frequency may vary. Message and data rates may apply.
Cookies and analytics
We use cookies and similar technologies to keep the site working and to measure site visits and advertising performance. For this we use Google Analytics and Microsoft Clarity to understand how visitors use our site (for example pages viewed, clicks, scrolling and session recordings), and Google Ads to measure how well our ads perform and to show our ads to people who have visited our site. These services may collect your IP address, device and browser information and activity on our pages, and they may set cookies on your device. Where the law requires it, we ask for your consent first. You can manage your preferences through the cookie notice on our site or through your browser settings, and you can opt out of Google Analytics with Google's browser add-on or of personalized ads through Google's Ads Settings.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our website, email, scheduling and communications, and only as needed for those services. We may also disclose information when required by law or to protect the rights, safety or property of our patients, our team or others.
Health information and HIPAA
Information you submit through website forms is used to respond to you and is not a substitute for a medical record. Once you become a patient, the health information we hold about you is handled under our Notice of Privacy Practices as required by HIPAA. Please do not use website forms for urgent or emergency medical needs.
Data security and retention
We use reasonable safeguards to protect your information, but no online transmission or storage is completely secure. We keep information only as long as needed for the purposes described here or as required by law.
Your choices
You may ask us to access, correct or delete the personal information you have submitted through this website, subject to legal requirements. You may also withdraw marketing consent at any time. To make a request, call us or use our contact page.
Children
This website is not intended for children under 13, and we do not knowingly collect their information.
Third-party links
Our website may link to other sites. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Contact us
Synergy Health & Wellness LLC
450 West 910 South
Heber City, UT 84032
(435) 315-9960